Sandbox01

Cityworks Online: Planned Maintenance on App01, App02, App03, App04, App05, App06, Sandbox01, Sandbox02, Sandbox03, Sandbox04 Service
App01 App02 App03 App04 App05 App06 Sandbox01 Sandbox02 Sandbox04
 
Dear Customer,

This is a reminder of the planned maintenance window, detailed below:

Affected Services: App01, App02, App03, App04, App05, App06, Sandbox01, Sandbox02, Sandbox04
Start Date and Time: September 05 2025, 04:00 UTC
Expected Duration: 2h
Planned End Date and Time: September 05 2025, 06:00 UTC

We apologize for any inconvenience this may cause.
 

Dear Customer,

Planned Maintenance Affecting Service(s): App01, App02, App03, App04, App05, App06, Sandbox01, Sandbox02, Sandbox04

Please be advised that the previously notified Planned Maintenance has been completed successfully.

New: Performance Degradation on Sandbox01 Service(s)
Sandbox01
 

Dear Customer, Reports have been received of an incident impacting the performance of some hosted client sites. Our team is investigating this issue on the following service(s):

Sandbox01

We sincerely apologize for the degraded performance and will provide further updates as soon as possible.

 

Dear Customer, Our team is continuing work to restore performance on the following service(s):

Sandbox01 We sincerely apologize for the degraded performance and will provide further updates as soon as possible.

 

Dear Customer, Performance Degradation Affecting Service(s):

Sandbox01 This issue is now fully resolved. Normal operations have been restored to the affected services. Thank you for your patience during this incident.