Cityworks Online: Performance Degradation on App01, App02, App03, App04, App05, App06 Service(s)

Incident

Cityworks Online: Performance Degradation on App01, App02, App03, App04, App05, App06 Service(s)

Status: Closed
Start:
End:
Duration: 2 hours 30 minutes
Affected Components:
App01 App02 App03 App05 App04 App06
Update

Dear Customer, Reports have been received of an incident impacting the performance of some hosted client Office Companion sites. Our team is investigating this issue on the following service(s):

App01, App02, App03, App04, App05, App06

We sincerely apologize for the degraded performance and will provide further updates as soon as possible.

Resolved

Dear Customer, Performance Degradation Affecting Service(s):

App01, App02, App03, App04, App05, App06 This issue is now fully resolved. Normal operations have been restored to the affected services. Thank you for your patience during this incident.