Cityworks Online: Performance Degradation on App02 Service(s)

Incident

Cityworks Online: Performance Degradation on App02 Service(s)

Status: Closed
Start:
End:
Duration: 1 hour 37 minutes
Affected Components:
App02
Update

Dear Customer, Reports have been received of an incident impacting the performance of some hosted client sites. Our team is investigating this issue on the following service(s):

App02

We sincerely apologize for the degraded performance and will provide further updates as soon as possible.

Update

Dear Customer, Our team is continuing work to restore performance on the following service(s):

App02 We sincerely apologize for the degraded performance and will provide further updates as soon as possible.

Resolved

Dear Customer, Performance Degradation Affecting Service(s):

App02 This issue is now fully resolved. Normal operations have been restored to the affected services. Thank you for your patience during this incident.